FAQ – Terms and conditions

Is FNXMINER an official distributor?

No, but we are re-selling Antminer products successfully for 2 years now.


How we can trust to FNXMINER ?

Fnxminer is a company that locate on China  , We are actually wholesalers and work with big customers and company in around the world but on our web store  ( www.fnxminer.com  ) start selling to people  🙂

we are only web store  that accept PAYPAL for payment  for your order  , so its mean your package and order is safe

we always looking for long corporation with our customers


I find some website that their selling price is very lower than FNXMINER price, so why i must chose FNXMINER ?

FNXMINER price is cheapest price  Between real and valid sellers , if you see  some websits sell to you one ANTMINER around 2000 or 3000 USD and just accept bitcoin  ! its mean Something is wrong

many of our  new customer work with this sellers and website and their money is lost !

please for more info read this part of our website  : ( SCAM IN ANTMINER MARKET )


Do you accept PAYPAL  ?

Yes , but please note all price inside the site is not include paypal fee  . if you want pay with PAYPAL  our system automatically %4.9 to total price


Do you accept another way for payment  ?

Yes . we accept Bitcon , skrill  , webmoney  and Swift


Do you have multiple web shops / web sites?
No, we only sell our products from WWW.FNXMINER.COM. Please do not place your order at another website claiming to be an official FNXMINER company or representative. We are not responsible for such purchases and will not offer any compensation in such cases.


How long is delivery and processing times ? ( IMPORTANT  )

After place order all order Handling With this timetable  :

1 – Order processing : 3 to 6 working days

2-1 Transit Time with Economy Express shipping  : 7 to 14 working days ( Sometimes delaying the update of the tracking code )

2-2 Transit Time with Super Express shipping  : 4 to 6  working days

Note : please before place order Pay attention to the timing of the delivery process


All package that we send have Transport insurance ؟

No , if you need insurance we buy insurance  for your package please tell us before shipping  , we buy insurance  for your package from express company

please note : We are not responsible for the damage and delays caused by carriage and express company


How do i place an order?
When a product is available you can easily place your order by the order form online. After confirming your order you will receive an official invoice with payment instructions. When payment is made in time your order is final. If we can not process your order you will receive an email notification.


What to do when a product is out of stock?
Please send us an email and check with us  . ( sale@fnxminer.com )


What about customs and import duties?
We ship directly from the China with express company like FEDEX,DHL,TNT . This means  this company  make clearance for you in your country .


Are all goods tested before sending?

Yes, we check all of items and after that we send to your address  .


What is the warranty on the products?

All Antminer are guaranteed by the  main  manufacturer .


Whats happening if after deliver my order have any problem with my order or package ?

if have nay problem with your order after delivery or your item not as described we can just accept request that send us directly to our email 7 days after the delivery of the goods .  we can help you to solve your problem 

but we can not accept any request  that send us More than 7 days from delivery  .


Can i coming to your shop and company in china and order in person  ?

Sure , per mounts we have many foreign customer come to our company for place orders and speak with our company for more corporations